Vape Village was founded in 2022 with the opening of our first store in Chelmsford. Since then, we’ve witnessed huge changes and advancements in the vaping industry — and we’ve always taken pride in moving forward as vaping has progressed.

Our goal is simple: to provide our customers with trusted products, fair prices, and outstanding service.

Our 5 Guiding Principles

Commitment:

We put the customer at the heart of everything we do. Our team is approachable, knowledgeable, and always happy to answer any question — no matter how small.

Reliability:

We only stock high-quality, authentic brands of hardware and e-liquid. Counterfeits are a problem in the industry, and we have strict measures in place to avoid them. If there’s something you’re looking for that we don’t stock, just ask!

Integrity:

Our pricing is fair to customers, suppliers, employees, and owners. We stay competitive all year round and offer multi-buy and mix & match deals.

Efficiency:

We aim to make your experience as smooth as possible, whether you shop with us in-store or online. Orders are dispatched the same day via Royal Mail to ensure fast delivery.

Continuous Improvement:

As vapers ourselves, we are passionate about what we do. We are always looking for innovative new products, better prices, and ways to improve your experience.

Team Vape Village